Frequently Asked Questions

How do I download videos from Facebook?
Copy the video URL from Facebook and paste it into the input box on our homepage, then click 'Download'.
Can I download Instagram Reels?
Yes, Instagram Reels are fully supported. Just paste the link and download.
Is the service free to use?
Yes, our downloader is completely free with no hidden charges.
Do I need to create an account?
No registration or login is required to use our service.
Will the downloaded video have a watermark?
No, all downloads are watermark-free.
Is it safe to use Y2Mate.me?
Yes, our service is secure, and we do not store or log any user data.
Can I use it on mobile devices?
Absolutely! Our site is fully optimized for mobile, tablets, and desktops.
How many videos can I download per day?
There’s no limit. You can download as many videos as you like.
Which platforms are supported?
We support Facebook, Instagram, TikTok, Pinterest, and more.
Is video quality preserved during download?
Yes, we offer downloads in the best available quality.
What happens to my video after I download it?
All videos are processed temporarily and auto-deleted after download.
Do you show intrusive ads?
No, we only display minimal, non-intrusive ads to keep the site free.
Can I download private videos?
No, we only support public videos with accessible URLs.
How do I report a broken download link?
Please use our contact form to report issues — we usually fix them quickly.
Can I contact support?
Yes, use the contact form on our website.